By E.W. Tibbs
The best way to provide exemplary patient access is to go to where the patients are. It seems like a simple approach, but healthcare tends to invest in communities by population density usually defined by home address. My team at Centra Health, a four-hospital, not-for-profit integrated healthcare delivery system in Virginia, took a different approach, and it paid off in ways we could not imagine.
Read MoreBy E.W. Tibbs
As a longtime healthcare Chief Executive Officer who began my career as a registered nurse, my passion has always been to take great care of people, both patients and caregivers. In doing so, I lead with my heart and care deeply about not hurting people.
How we accomplished this in the organizations where I have served is through disciplined process improvement and by investing in our people. We applied methodologies such as LEAN and focused on eliminating variation and waste.
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